Kenner manufactures long-lasting, quality products. In the unlikely event of a manufacturer’s defect,
we proudly offer a 3-year warranty with all our sandals.
The warranty is valid only if the product displays the signs of normal wear and tear. Products determined by Kenner to have been abused, or used for any purpose other than its intended use, will not be covered under warranty and will be returned to the sender as is.
Examples of defective products include;
- Toe strap dislodging.
- Straps pulling out from the side, or separation of the outsoles. Normal insole footprint compression and outsole wear are considered normal wear and tear and will not be covered under warranty.
NOTE: Defective sandals are NOT to be replaced by the store.
Customers seeking a warranty claim must send their defective sandals to the address below. Any repaired or replaced sandals will be returned within 30 days of initial claim. If identical model/size combination is not available at the time of the claim, Kenner will contact the customer with other comparable choices.
Send Warranty Claims to:
34091 Pacific Coast Highway
Dana Point, CA 92629